Terms of service

Welcome to our e-shop. By accessing or purchasing from this site, you agree to the following terms and conditions.

1. Products and Orders

We sell printed materials such as books, guides, and maps. All product prices are listed in GBP and include VAT where applicable.
We reserve the right to update prices, descriptions, and availability without notice.

2. Payment

Payment is taken at the time of order. We accept debit and credit card payments. 

3. Shipping

We aim to dispatch orders within 3 working days. Delivery times may vary depending on your location.
We are not responsible for delays caused by postal services or circumstances beyond our control.

4. Returns and Refunds

Please see our Return & Refund Policy for full details. We only offer replacements for damaged or faulty items. We do not accept returns or provide refunds for change of mind.

5. Intellectual Property

All content on this site (text, images, logos, and product designs) is owned by or licensed to us and may not be used without permission.

6. Privacy

Your privacy is important to us. We only collect the personal data necessary to process your order. 

7. Liability

We are not liable for any loss or damage resulting from the use of our website or products, except where required by law.

8. Changes to These Terms

We may update these terms at any time. Continued use of the website means you accept any changes.

If you have any questions, please contact us at contact@gonewforest.com